Privacy Policy

Who is responsible for processing your details?

I.-company

Botiga New classic 1913 S.L.. (en adelante “LA EMPRESA”).

C.I.F. B-57352924

adress: Calle Filipines 12 Palma Mallorca 07014

mail: credo@credomoda.com

Web: www.credomoda.com.

Why do we process your personal details?

Compliance of contractual obligations accepted when acquiring our products

The personal details you provide us with will be processed in order to identify you as a user of our website and to manage the creation, compliance and performance of the purchase contract for the products or services you acquire. The details will be held as long as this commercial relation is valid and, once terminated, shall be blocked for a period of 4 years to respond to any potential claims. The legal grounds for processing these details are compliance with the contractual obligations that you accept by purchasing our products.

To send you information or contact you to improve your user experience when visiting our website.

We may contact you by email, phone call, SMS or other equivalent electronic media in relation with products, updates, issues or news items related with the operation of the web, as long as these are necessary for our services to operate correctly.

To manage your membership of our Loyalty Programme ‘Partners in Crime’

We would like to be able to tell you about the advantages of belonging to our Clubs, such as: accumulating points for your purchases, enjoying free adjustments to the season’s clothes, hearing about events (ours and third party), news, promotions, celebrations and options for personalisation to your taste. Not accepting this proposal means missing out on these advantages. Any personal details will be kept until you request their deletion, as we understand that until such time you continue to be interested in belonging to the club.

To send you information about products and news, and to create user profiles.

Your personal details may also be processed in order to create user profiles, (we will use segmentation procedures based on gender, interest or consumer behaviour) and to send you by email, post or telephone (including SMS alerts and other analogous messaging services) personal sales information that may be of interest about the products and services related with those offered by Credo Moda on condition that you have given consent by marking the subscription box on our news bulletins. The legal grounds for processing your details for this purpose is the consent you have given by marking the corresponding subscription box, so you must mark the authorization box if you want us to process your details for this purpose.

We hereby inform you that you may oppose the processing of your details for this purpose by sending an email to the address: credo@credomoda.com You may also request ELIMINATION from sales messages through the link that appears on each newsletter you receive. Once you have requested that your details be cancelled, they shall be blocked for a period of 3 years, only being available for Public Authorities, Courts and Tribunals in relation with potential claims. After this time, they shall be deleted.

Your rights in relation with your personal details.

You may exercise your right of access, rectification, suppression, opposition, limited processing and data portability by downloading the forms that you must fill in and returning them together with a photocopy of your ID card or passport to our (postal and email) contact addresses.

Once we have received the documents, we will proceed to comply with your rights in the time legally established for this, and should you not be satisfied with the exercise of your rights you may write to the Control Authority at the Spanish Data Protection Agency to make a complaint. www.agdp.es

Cookie policy

In compliance with article 22.2 of Law 34/2002 on Services for the Information Society, we hereby inform users of our website of our Policy on the use of Cookies.

What is a Cookie?

Cookies are files that contain small units of information that are discharged when you visit our web site. Cookies are essential for Internet to function: they cannot damage your equipment/device and, if they are active in your browser configuration, they help us to identify and solve any running errors in our website.

The main purpose of cookies is to recognise the user every time they visit the website and allow us to improve the quality and usability of our websites. (using identifiers that do not identify you personally)

Types of Cookies

There are different types of cookies. They all work in the same way, but there are small differences:

•          • Session Cookies. Session cookies only work during your visit and are deleted when the browser is closed. Their main purpose is to identify the type of device used, to support web security and basic operation. They do not contain personal information or enable a person to be identified.
•          • Persistent or Permanent Cookies: These are stored on the hard drive of the device and the website reads them when the user returns: they have a set expiry date which will stop the cookie from working when it is reached. They can identify a user’s actions and preferences; analyse visits and help to understand how users reach the website and improve the services it offers.
•          • Functionality Cookies: They make it possible to remember decisions made by the user, such as their login or identifier. The information on these cookies is anonymous (they do not contain names, addresses or other personal details).
•          • Third-party Cookies Third-party cookies are installed by a website other than the one the user is visiting: for example, social media (like Facebook) or external content complements (like Google Maps).
•          • Analytical Cookies: These cookies are for regular maintenance and proper functioning and user service: they gather details about activity.

This information box will be updated as soon as possible when the services offered by this website change. However, during this update process, the information box may not have some cookies, tags or other devices, although there will always be devices with identical goals as those included in the present box.

Use of Cookies on the part of Credo Moda

By using our website, each user agrees explicitly with our use of this type of cookie in their devices. Nevertheless, deactivating the cookies will not affect their movement in our website.

User configuration to avoid Cookies

By browsing and staying in our website the user consents to the use of cookies under the conditions contained in this “Cookie Policy”. Credo Moda offers access to this "Cookie Policy" when accessing for the first time, so that the user is informed, without prejudice to their right to block, delete and reject cookies at any time.

In any case, we inform that those cookies which are not necessary for the use of our website can be blocked or deactivated by using the configuration of your browser, which allows you to reject the installation of all cookies or some of them. Most browsers can warn you of the presence of cookies or reject them automatically. If you reject them, you can continue to use our Website, although the use of some services may be limited, and your experience of the site may be less satisfactory.

The user can configure their Internet browser or browsers to maintain their privacy and security in relation with cookies. To do this, request information in the links to official support sites of the main browsers on how to use the browser’s configuration tools to block cookies or to configure it to warn you when a server wants you to accept a cookie.